I was upset when most of my jewellery was stolen!

JVC Claims were understanding and helpful. And I received a fair settlement from my insurance company.

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My handbag was stolen with my precious engagement ring inside.

JVC Claims quickly updated my valuation and I was happy to be able to go to my jeweller and buy a replacement.

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My Grandfather's watch means alot to me.

When it got damaged in an accident JVC Claims quickly assessed the damage. I'm very happy with the watchmaker's restoration.

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GemSelect Card

The GemSelect card my insurance company gave me was a quick and easy way to buy my replacement jewellery from the jeweller I wanted, when I wanted.

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Gemselect CardThe GemSelect card is a stored value giftcard. It’s the quick, easy and convenient way for you to purchase replacement jewellery when you want, from where you want. It provides the ultimate flexibility and choice for you.

Once issued you activate the card online or by phone and you then have 12 months to use the loaded value. You can choose to use it at just one or at multiple jewellers.



If you have suffered a loss we make the following guarantees to you:


JVC Valuers will supply an independent and objective assessment of your loss.


Your claim will be personally dealt with by a knowledgable and experienced jewellery expert.


A caring approach as we understand how distressing it can be to have a jewellery loss.


We will be prompt and efficient and keep you well informed of your claims progress.


A report to your insurer that fairly describes your jewellery and accurate current values applied.


A settlement recommendation that is appropriate for your specific jewellery and insurance policy terms.

We strive to make the jewellery claim process as straightforward as possible for you and your insurance company, and to provide your insurer with all that is necessary for a fair settlement of your loss.